Whenever you see an HP Envy 5000 Printer stating an off-the-shelf message, then the printer stops working and printing your document. Well, not to worry as we are bringing this step-by-step manual for you to solve HP Envy 5000 off-the-shelf mistake.
Fixes for HP Envy 5000 Printer Saying Offline:
Step 1: Set the Default Printer Manually
To ensure that the default driver fits the printer you're trying to print to.
For Windows 10
Let's begin by setup HP Envy 5000 printer in Windows 10.