HP Connected Account

Updated: Jan 2, 2020

HP Connected is a web-connected printing service which helps your printer to support ePrint cloud printing, HP instant ink delivery services, and HP printer Apps. Visit www.hpconnected.com to sign up for hp connected account but before you do that make sure HP connected is supported by your country/region. Find your country/region in the drop-down menu. Read the following instructions to add a printer on HP connected.

while setting up your printer for the first time, hpconnected.com create your hp connected account.


1. basic requirements

  • Make sure your printer and computer connected to the same network whether wireless or wired connection.

  • Check whether your printer supports web-connected printing services.

  • Check whether the country/region is supported by visiting the www.hpconnected.com.

2. Web Services setup

  • On your printer control panel search for HP ePrint button or HP ePrint Icon.

  • Switch on the web services by selecting Turn on, enable, setup (depending on your printer model).

  • If you are prompted to update the firmware click OK.

  • Now click on print info and obtain its information for the next step.

3. Printer claim code

  • Printer claim code is mandatory to add your printer in the HP connected.

  • The printer claim code is valid for 24 hours and repeat the steps to get a new printer claim code. Get the printer claim code from the page

  • If you get a string of numbers and letters like ab09unfdnflk in the information page, then it is the printer claim code.

  • An email like ab09unfdnflk@hpeprint.com in the information page, then the characters before the domain name that is the @hpeprint.com would be the printer claim code.

  • If you get your current HP ePrint email address in the information page, then you have already created an HP connected account, and your printer is added to the HP Connected. Skip to Step 5.

4. Add your printer on HP connected

  • To add your HP Connected account, visit the hpconnected.com and sign up your account.

  • Go to the My Printers tab, click Add a Printer and type the printer claim code and click Add and

  • You might be prompted to add an email address for your printer and click

  • Verify your HP connected account by confirming on the email that is sent to your email address after creating the account.

5. Web-connected printing services setup

  • Set up the HP ePrint, HP Printer Apps and HP Instant Ink service based on your printer model after adding your HP connected account.

  • Setup your HP ePrint service and modify the setting in your HP Connected Account. Use the Allow Senders Only feature to limit the email addresses to reduce the chances of unwanted printouts.

  • Sign in to your HP Connected account. Find the printer you want to modify access from the My Printers tab and click Settings. In the ePrint Access, select Allow Senders Only and click Manage Allowed Senders. Type the email address you want to allow access in the text box and click Add.

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